Terms of Service
We provide services to you subject to the notices, terms, and conditions set forth in this agreement. Additionally, you agree to comply with the rules, guidelines, policies, terms, and conditions applicable to such services before you use them. We reserve the right to change this site and these terms and conditions at any time without prior notice.
By accessing, browsing, or otherwise using the Site, you acknowledge and agree to be bound by all the terms and conditions of this agreement. If you do not agree to these terms, please do not use this Site.
User Conduct
You shall not upload, distribute, or publish through this Site any content, information, or other material that:
We may provide you with an account identification and password to enable you to access and use certain portions of this Site. Each time you use a password or identification, you are deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this agreement. mapleandnorth.com has no obligation to investigate the source of any such access or use of the Site.
Age Requirement
By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under 18 years old, you may use this Site only under the supervision of a parent or legal guardian. Subject to the terms and conditions of this agreement, mapleandnorth.com grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site for personal shopping purposes only and not for any commercial use or use on behalf of any third party, except as explicitly permitted by mapleandnorth.com in advance. Any violation of this Agreement shall result in the immediate revocation of the license granted without notice to you.
Use of Site Content
Unless explicitly permitted by our company in advance, all materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips, and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may not use any of the information provided on the Site for any commercial purposes or for the benefit of another business. We reserve the right to refuse service, terminate accounts, and cancel orders at our discretion, including, without limitation, if we believe that customer conduct violates applicable laws or is harmful to our interests. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by our company in writing.
Account Responsibility
You are solely responsible for all access to and use of this Site by anyone using the password and identification originally assigned to you, regardless of whether such access and use of this Site is actually authorized by you, including without limitation all communications, transmissions, and obligations (including financial obligations) incurred through such access or use. You are responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify mapleandnorth.com of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security by contacting us at info@mapleandnorth.com.
Need help?
Products
We advise you to check the size guide on the product page. You can find this by clicking on "size finder" which is located right below the size selector. By doing so, you will find the perfect size for you
You can leave your email address on the relevant product page. You can do this by clicking on the 'Size out of stock?' button when choosing the size. This way you will be automatically notified as soon as the item is back in stock.
roper care ensures your garments stay in great condition for longer. Here's a guide on how to wash your bottoms and topwear:
Step 1: Check the Care Label: Before washing any garment, always check the care label for specific instructions. Different fabrics and designs may require different care methods.
Step 2: Sort by Color and Fabric: Separate your garments into light and dark colors to prevent color bleeding. Additionally, separate delicate fabrics from sturdier ones to avoid damage.
Step 3: Pre-Treat Stains: If there are any stains on your garments, pre-treat them with a stain remover or gentle detergent before washing. Follow the instructions on the product label for best results.
Step 4: Choose the Right Washing Cycle: Select the appropriate washing cycle on your washing machine based on the fabric and level of soiling. Use a gentle or delicate cycle for delicate fabrics and a regular cycle for sturdier materials.
Step 5: Use a Mild Detergent: Use a mild detergent that is suitable for the fabric of your garments. Avoid using bleach or harsh chemicals, especially on delicate fabrics.
Step 6: Wash in Cold Water: To prevent shrinking and color fading, wash your garments in cold water. Cold water is also gentler on fabrics and helps to preserve their integrity.
Step 7: Turn Garments Inside Out: Turn your garments inside out before washing to protect the outer surface and minimize friction during the washing cycle.
Step 8: Use a Gentle Cycle: If your washing machine offers a gentle cycle option, use it for delicate fabrics or garments with embellishments to minimize wear and tear.
Step 9: Air Dry or Tumble Dry Low: After washing, air dry your garments by laying them flat or hanging them on a drying rack. If using a dryer, choose a low heat setting to prevent shrinkage and damage to the fabric.
Step 10: Iron or Steam as Needed: Once dry, iron or steam your garments as needed to remove wrinkles and maintain a neat appearance. Follow the ironing instructions on the care label to avoid damaging the fabric.
By following these steps, you can ensure that your bottoms and topwear are washed effectively while preserving their quality and longevity.
To purchase a gift card, simply visit our website and navigate to the gift cards section. From there, you can choose the desired amount for the gift card and add it to your cart. During the checkout process, you can provide the recipient's email address and a personalized message if you'd like to send the gift card directly to them.
Once the purchase is complete, the gift card will be delivered electronically to the recipient's email inbox, along with instructions on how to redeem it. Recipients can then use the gift card to shop for their favorite items on our website at their convenience.
We stand behind the quality of our products and aim to address any concerns or issues promptly. Our warranties typically cover manufacturing defects and workmanship issues for a specified period from the date of purchase. However, please note that warranty terms and conditions may vary between products,