
FREE SHIPPING AVALIABLE FOR ALL ORDERS
|
Location |
*Estimated Shipping Time ( PRIORITY TRACKED SHIPPING ) |
|
United States |
7-11 Business days |
|
Canada, Europe |
7-15 Business days |
|
Australia, New Zealand |
7-15 Business days |
|
Central & South America |
10-20 Business days |
|
Asia |
8-15 Business days |
|
Africa |
15-25 Business days |
Max delivery time – 30 business days.
|
Location |
*Estimated Shipping Time For ( Express Orders ) |
|
United States |
2 - 3 Business days |
|
Canada, Europe |
2 - 5 Business days |
|
Australia, New Zealand |
2 - 5 Business days |
|
Central & South America |
5 - 7 Business days |
|
Asia |
We Don't Ship Express |
|
Africa |
We Don't Ship Express |
*This doesn’t include weekends for processing the orders.
*All shipping times exclude clearance/customs delays.
*We don't take any responsibility for the customs fee.
You will receive an email with a tracking number once your order is shipped.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Once you're placing your order please make sure that you specify the correct address as we don't take responsibility for missing parcels that have been sent to the wrong address or requested to leave with a neighbor or an outbuilding.
Please make sure you report and missing/lost or/ damage items via our email
( info@mapleandnorth.com ) to take the necessary actions, ether we find it for you or refund your money with a 25-Days
Countries we don’t ship to.
*China
*Russa
Return.
We offer 30 days refund or exchange items on all product,
Please keep in mind, we are not responsible for paying the costumes fee or return shipping fee, customers will be responsible for all costs and charges to return the packages and once we receive them we’ll notify the customer with a new tracking number.
*If the 30 days passed we can’t return unless you have the lifetime warranty and the item is damage.
*Item must not be worn.
*All content must be included in the package.
How to request an exchange or refund
Go to the contact us page and fill up the short survey and please include the return reason.
Need help?
Products
We advise you to check the size guide on the product page. You can find this by clicking on "size finder" which is located right below the size selector. By doing so, you will find the perfect size for you
You can leave your email address on the relevant product page. You can do this by clicking on the 'Size out of stock?' button when choosing the size. This way you will be automatically notified as soon as the item is back in stock.
roper care ensures your garments stay in great condition for longer. Here's a guide on how to wash your bottoms and topwear:
Step 1: Check the Care Label: Before washing any garment, always check the care label for specific instructions. Different fabrics and designs may require different care methods.
Step 2: Sort by Color and Fabric: Separate your garments into light and dark colors to prevent color bleeding. Additionally, separate delicate fabrics from sturdier ones to avoid damage.
Step 3: Pre-Treat Stains: If there are any stains on your garments, pre-treat them with a stain remover or gentle detergent before washing. Follow the instructions on the product label for best results.
Step 4: Choose the Right Washing Cycle: Select the appropriate washing cycle on your washing machine based on the fabric and level of soiling. Use a gentle or delicate cycle for delicate fabrics and a regular cycle for sturdier materials.
Step 5: Use a Mild Detergent: Use a mild detergent that is suitable for the fabric of your garments. Avoid using bleach or harsh chemicals, especially on delicate fabrics.
Step 6: Wash in Cold Water: To prevent shrinking and color fading, wash your garments in cold water. Cold water is also gentler on fabrics and helps to preserve their integrity.
Step 7: Turn Garments Inside Out: Turn your garments inside out before washing to protect the outer surface and minimize friction during the washing cycle.
Step 8: Use a Gentle Cycle: If your washing machine offers a gentle cycle option, use it for delicate fabrics or garments with embellishments to minimize wear and tear.
Step 9: Air Dry or Tumble Dry Low: After washing, air dry your garments by laying them flat or hanging them on a drying rack. If using a dryer, choose a low heat setting to prevent shrinkage and damage to the fabric.
Step 10: Iron or Steam as Needed: Once dry, iron or steam your garments as needed to remove wrinkles and maintain a neat appearance. Follow the ironing instructions on the care label to avoid damaging the fabric.
By following these steps, you can ensure that your bottoms and topwear are washed effectively while preserving their quality and longevity.
To purchase a gift card, simply visit our website and navigate to the gift cards section. From there, you can choose the desired amount for the gift card and add it to your cart. During the checkout process, you can provide the recipient's email address and a personalized message if you'd like to send the gift card directly to them.
Once the purchase is complete, the gift card will be delivered electronically to the recipient's email inbox, along with instructions on how to redeem it. Recipients can then use the gift card to shop for their favorite items on our website at their convenience.
We stand behind the quality of our products and aim to address any concerns or issues promptly. Our warranties typically cover manufacturing defects and workmanship issues for a specified period from the date of purchase. However, please note that warranty terms and conditions may vary between products,